My family recently had a graveside service at The Italian Cemetery. The main service was in the El Camino chapel with final blessings across the street at the columbarium. This was my first time planing a funeral and I needed a lot of help. I live in another county so and had to make decision by phone and email. I worked with Joanna in the early stages to find a site that would be close to an older family plot. She took photos and emailed them to me so I could see the locations, and helped me to select a niche. She was very patient and kindly answered my many questions via email, sent photos of the niche and chapel so we could see the locations, and sent maps of the cemetery layout. She coached me days before the service so I‘d know what to expect. This event was 3.5 months in planning, from purchase of the cremation niche site, to the day of the event. Throughout this time the office staff were very kind, professional and went out of their way to make sure we had what we needed for our special service. The day of the service I needed help in finding the cemetery and called the office. Steve was kind enough to stay on the phone with me until I arrived. Troy helped our family with the service, made sure we had chairs set up outside for the final blessings and stayed with us until the event was finished. When we were clearing out of the chapel an item was left behind. Troy kindly emailed me to let me know they had the item at the office and would hold it for us. Everyone we interacted with at The Italian Cemetery made us feel at ease and comfortable. I gladly give them highest ratings. Big thanks to Joanna,Troy, and Steve for making this a happy event for all of us. I trust that our loved one’s grave will receive excellent care.

Steve and the team at the Italian Cemetery were outstanding. They provided professional, detailed and personal service throughout the process of reviewing burial options and coordinating a service in their chapel seamlessly with our funeral director. They are highly recommended and appreciated.

The Italian Cemetery was very helpful and kind when planning my mother in laws funeral. They walked us through the process and everything went very smoothly.

I was visiting San Francisco from Boston. While in SF, I was searching for the burial site of my distant relatives. I emailed the Italian Cemetery office and requested information. Troy immediately responded with the location of the grave along with photos. When we arrived at the cemetery, we had difficulty finding the grave, so we called the office, and the woman that answered the telephone was so accommodating and guided us to the burial site. I am extremely grateful for their patience and kindness. Not something we are accustomed to in Boston!! Thank you Troy, and your colleagues in the office!

I contacted The Italian Cemetery today for information on an ancestor. Troy Milan was a wealth of information about burial cards and next steps in finding additional leads through the Colma Historical Society. He provided telephone number, email and website information. He even walked to my ancestor's gravesite to see if there was a monument with dates, etc. He went above and beyond to help me. I really appreciated his time and extra effort. Donna Montalbano