Troy, was so patient,knowledgeable and friendly.We felt so comfortable with Troy.We really weren't looking forward to this, and he made it so easy for us. Thank you, Troy
Everything went smoothly and Italian Cemetery ensured upmost respect with our loved one’s final resting place.
Dear Sirs, I asked for information about my great-grandfather who emigrated in 1907 and was buried in the Italian cemetery from the little information I had. They were exceptional, providing me with all the documents they had in less than 12 hours... thank you so much ❤️❤️❤️
Very kind and understanding staff. Impeccable grounds and everything layed out for easy access. Most of my Family, at least The Italian side are placed here, but I Love that it is still multi-ethnicity.
Compassionate and Caring Professional and Polished Our family can’t thank the Italian Cemetery enough
Clear and straight forward explanation on the prearrangement contract.
Steve was wonderful. From the first visit he explained how the service would be handled and showed us around the Chapel. Made us feel at ease, by answering all of our questions and making suggestions. At the service he had everything set up and even assisted the family with the memorial table and picture boards. His staff was respectful during the interment. Unfortunately this isn’t the first service we had at their beautiful Chapel. My family would recommend The Italian Cemetery to other families.
Our family has always found Troy and the Italian Cemetery staff to be professional and compassionate throughout the process of burying our loved ones. They are able to make these challenging times less stressful, and provide the assistance necessary to ensure all will go smoothly. This has been appreciated so much!
Really responsive and professional. I was looking for information on some family members who are in interned at the Italian cemetery and working with staff was easy.
We are so pleased with the help Steve gave us in regards to my mother & her first husband ‘s head stone restoration. It was a very old and beautiful head stone that we needed to add my mother’s name on. We were going to replace it and Steve suggested restoration as the old headstones are made so much better . Plus the cost was a lot less. We are very grateful for Steve’s help .
The people there really care about your loved ones. Even took the time to go snap a photo and email it to me of the site. Thank you so much Troy it meant a lot to me let's say she publisher
Egypt copy of my flowers
Given the sadness that surrounds the use of the Italian Cemetery's services, my experience was just about as good as I could have hoped for. Joanna and the team made everything easy and ultimately exactly what my family needed. Thanks!
My Grandfather has been buried at the Italian Cemetery for almost 80 years. After years of searching and rediscovering his amazing life (he had changed his name to his stage name,) my Father and I were able to finally honor him and place a headstone on his grave. We had a challenging request, he was a Trapeze performer and a daredevil that performed stunts all over the Country and we asked if they could help us with an image of sorts on his headstone. Boy did they provide! Thank you for closing a chapter for myself, my Dad, siblings, and all my extended Italian Family that always wondered what happened to their never forgotten son who came out West to be a star!
Family Services staff were very quick to respond to my initial email inquiry and follow-up questions re: ancestors buried at TIC nearly 100 years ago. Staff member TM was extremely friendly. I look forward to visiting my ancestors the next time I'm in the Bay Area. Thank you, TIC!
I contacted the cemetery for help locating a family plot - I’m pleased to report I got a quick reply with the details I received- Thanks!
Very helpful and did everything to make sure we had whatever I asked for
I could not have been more pleased or more at ease with the service and the people that I worked with. Considering the tragic even that brought need to use the Italian Cemetery, they were a blessing. I could not have been more pleased. Thank you for everything Joanna!
Steve and the team at the Italian Cemetery were outstanding. They provided professional, detailed and personal service throughout the process of reviewing burial options and coordinating a service in their chapel seamlessly with our funeral director. They are highly recommended and appreciated.
We recently interred my mother-in-law who passed away recently, as well as the ashes of my late brother-in-law who passed away 7 years ago. Steve and the entire staff at the Italian Cemetary were all very helpful, responsive and compassionate.
This was a devastating loss to our family, my dad wanted to be with his parents here and the staff at the Italian cemetery were so supportive, returned my calls promptly and helped me at the funeral grave site. ❤️
Every single aspect of working with The Italian Cemetery exceeded our family’s admittedly high expectations. We seldom experience this level of professionalism. Thank you.
I was visiting San Francisco from Boston. While in SF, I was searching for the burial site of my distant relatives. I emailed the Italian Cemetery office and requested information. Troy immediately responded with the location of the grave along with photos. When we arrived at the cemetery, we had difficulty finding the grave, so we called the office, and the woman that answered the telephone was so accommodating and guided us to the burial site. I am extremely grateful for their patience and kindness. Not something we are accustomed to in Boston!! Thank you Troy, and your colleagues in the office!
I don’t know how I could have had handled the death of my father without the compassion and empathy of the Italian Cemetery Staff. All of them were amazing. Especially Steve, he took the time to take us around the cemetery and give us the history. I can’t say enough of great things about the Italian Cemetery Staff.
Amazing service by all that work there. Troy you were amazing. Thank you so much for the help.
The folks at the Italian Cemetery are always so helpful and professional. Options for burial and services were explained very well, and all questions were answered. Steve and Joanna were able to help us along through another difficult time with courtesy and understanding.
I recently contacted the Italian Cemetery via email to request information about an ancestor. Troy responded quickly and provided helpful insights that allowed me to continue my research. I truly appreciate their support and professionalism.
The Italian Cemetery team provided excellent, professional service throughout the entire process for my mother's funeral service. Troy clearly communicated, was empathetic, supportive, and kind. Thank you!
Troy with Family Services has been very helpful to my family. He was kind and promptly responsive to our needs. Much appreciated! Thank you.
I reached out with a question regarding a plot location, and received a response and location in less than 24 hours. Always good to have a relationship with someone who values their clients.
The staff at the Italian Cemetery provided us with exceptional, warm and personal service. The entire interaction was deeply appreciated. We are especially grateful to Troy for his invaluable assistance during a difficult time for the family.
I contacted The Italian Cemetery today for information on an ancestor. Troy Milan was a wealth of information about burial cards and next steps in finding additional leads through the Colma Historical Society. He provided telephone number, email and website information. He even walked to my ancestor's gravesite to see if there was a monument with dates, etc. He went above and beyond to help me. I really appreciated his time and extra effort. Donna Montalbano
The staff at the Italian Cemetery provided us with exceptional service. The warm, personal and respectful attitude displayed by each member of their team was shown during every interaction. We are especially grateful to Troy for guiding our family through this process.
Troy was really great. He was always there to answer any questions or concerns that I had. The Italian Cemetery took care of everything and it exactly as I had asked. They were great!
I love the Italian cemetary and the history and culture make it so rich and interesting not to mention the comfort I feel when visiting. Troy helped us with our arrangements and he is stellar.
The Italian Cemetery was great. Joanna and Steve were helpful, friendly and informative. They made the whole process easy. Much appreciated!
Joanna was so very compassionate & kind and explained the every step of the process as they took my mom’s casket from the hearse to her crypt in the mausoleum. We had Father Lin saying final prayers for my mother prior to us witnessing the men putting her into her final resting place. It was a lovely service! Thank you all!
Troy and Joanna are very accomodating. from the beginning they always help with what is needed and they are always there when you have questions. I would like to say thank you for your help support and compassion. we are forever thankful and grateful to all of you.
VERY PROFESSINAL. MR.TROY MILAN WAS COURTEOUS,PATIENT AND ANSWERED ALL MY QUESTIONS.
I have been doing some Geneology for family, and Troy was very responsive to my inquires. Troy sent pictures of my family vault, and provided some historical information that I can use to find more info on my Greatgrandmother.
Office staff were expecting us. They had all the details on my mother's prepaid vault. It only required a quick signature on my part and we were off. Steve was very helpful, kind, and personal. He even recalled seeing my Mom on occasion when she was visiting my father's who is laid to rest there. The grounds are very clean and well-kept. On the day we laid my Mom to rest, the staff on hand were very professional and respectful. They even took the time to put some of my mother's flowers on my father's vault flower holders.
Our experience with The Italian Cemetery was very professional and very pleasant. Thank you for answering my questions with patience and kindness.
