Very helpful and did everything to make sure we had whatever I asked for
I could not have been more pleased or more at ease with the service and the people that I worked with. Considering the tragic even that brought need to use the Italian Cemetery, they were a blessing. I could not have been more pleased. Thank you for everything Joanna!
Steve and the team at the Italian Cemetery were outstanding. They provided professional, detailed and personal service throughout the process of reviewing burial options and coordinating a service in their chapel seamlessly with our funeral director. They are highly recommended and appreciated.
We recently interred my mother-in-law who passed away recently, as well as the ashes of my late brother-in-law who passed away 7 years ago. Steve and the entire staff at the Italian Cemetary were all very helpful, responsive and compassionate.
This was a devastating loss to our family, my dad wanted to be with his parents here and the staff at the Italian cemetery were so supportive, returned my calls promptly and helped me at the funeral grave site. ❤️
Every single aspect of working with The Italian Cemetery exceeded our family’s admittedly high expectations. We seldom experience this level of professionalism. Thank you.
I was visiting San Francisco from Boston. While in SF, I was searching for the burial site of my distant relatives. I emailed the Italian Cemetery office and requested information. Troy immediately responded with the location of the grave along with photos. When we arrived at the cemetery, we had difficulty finding the grave, so we called the office, and the woman that answered the telephone was so accommodating and guided us to the burial site. I am extremely grateful for their patience and kindness. Not something we are accustomed to in Boston!! Thank you Troy, and your colleagues in the office!
I don’t know how I could have had handled the death of my father without the compassion and empathy of the Italian Cemetery Staff. All of them were amazing. Especially Steve, he took the time to take us around the cemetery and give us the history. I can’t say enough of great things about the Italian Cemetery Staff.
Amazing service by all that work there. Troy you were amazing. Thank you so much for the help.
The folks at the Italian Cemetery are always so helpful and professional. Options for burial and services were explained very well, and all questions were answered. Steve and Joanna were able to help us along through another difficult time with courtesy and understanding.
I recently contacted the Italian Cemetery via email to request information about an ancestor. Troy responded quickly and provided helpful insights that allowed me to continue my research. I truly appreciate their support and professionalism.
The Italian Cemetery team provided excellent, professional service throughout the entire process for my mother's funeral service. Troy clearly communicated, was empathetic, supportive, and kind. Thank you!
Troy with Family Services has been very helpful to my family. He was kind and promptly responsive to our needs. Much appreciated! Thank you.
I reached out with a question regarding a plot location, and received a response and location in less than 24 hours. Always good to have a relationship with someone who values their clients.
The staff at the Italian Cemetery provided us with exceptional, warm and personal service. The entire interaction was deeply appreciated. We are especially grateful to Troy for his invaluable assistance during a difficult time for the family.
I contacted The Italian Cemetery today for information on an ancestor. Troy Milan was a wealth of information about burial cards and next steps in finding additional leads through the Colma Historical Society. He provided telephone number, email and website information. He even walked to my ancestor's gravesite to see if there was a monument with dates, etc. He went above and beyond to help me. I really appreciated his time and extra effort. Donna Montalbano
The staff at the Italian Cemetery provided us with exceptional service. The warm, personal and respectful attitude displayed by each member of their team was shown during every interaction. We are especially grateful to Troy for guiding our family through this process.
Troy was really great. He was always there to answer any questions or concerns that I had. The Italian Cemetery took care of everything and it exactly as I had asked. They were great!
Troy, was so patient,knowledgeable and friendly.We felt so comfortable with Troy.We really weren't looking forward to this, and he made it so easy for us. Thank you, Troy
Family Services staff were very quick to respond to my initial email inquiry and follow-up questions re: ancestors buried at TIC nearly 100 years ago. Staff member TM was extremely friendly. I look forward to visiting my ancestors the next time I'm in the Bay Area. Thank you, TIC!
I love the Italian cemetary and the history and culture make it so rich and interesting not to mention the comfort I feel when visiting. Troy helped us with our arrangements and he is stellar.
The Italian Cemetery was great. Joanna and Steve were helpful, friendly and informative. They made the whole process easy. Much appreciated!
Joanna was so very compassionate & kind and explained the every step of the process as they took my mom’s casket from the hearse to her crypt in the mausoleum. We had Father Lin saying final prayers for my mother prior to us witnessing the men putting her into her final resting place. It was a lovely service! Thank you all!
Troy and Joanna are very accomodating. from the beginning they always help with what is needed and they are always there when you have questions. I would like to say thank you for your help support and compassion. we are forever thankful and grateful to all of you.
VERY PROFESSINAL. MR.TROY MILAN WAS COURTEOUS,PATIENT AND ANSWERED ALL MY QUESTIONS.
I have been doing some Geneology for family, and Troy was very responsive to my inquires. Troy sent pictures of my family vault, and provided some historical information that I can use to find more info on my Greatgrandmother.
Office staff were expecting us. They had all the details on my mother's prepaid vault. It only required a quick signature on my part and we were off. Steve was very helpful, kind, and personal. He even recalled seeing my Mom on occasion when she was visiting my father's who is laid to rest there. The grounds are very clean and well-kept. On the day we laid my Mom to rest, the staff on hand were very professional and respectful. They even took the time to put some of my mother's flowers on my father's vault flower holders.
Our experience with The Italian Cemetery was very professional and very pleasant. Thank you for answering my questions with patience and kindness.
We are so pleased with the Italian cemetery . They were kind and efficient with our request for a deep clean . The burial site was immaculate . Thanks again .
THEY WERE MOST EFFICIENT IN EVERY WAY FOR OUR FAMILY.
Once a year for George's Birthday. Plus many others of the Parrilla and Roman family. With jennie rick and Heath.
You were so easy to work with, and very accommodating. You were a great help in coordinating with the mortuary and me, on behalf of my elderly client, whose son died unexpectedly. Thank you very much.
The Italian Cemetery was very helpful and kind when planning my mother in laws funeral. They walked us through the process and everything went very smoothly.
What Troy and Joanna did for me was make my experience dealing with getting a dedication inscription was above and beyond what I expected. Impeccable follow-up with all our correspondence. They are true Italian cemetery ambassadors.
I was very pleased at the quick response to the inquiry of my 4th generation Grandfather who is buried at The Italian Cemetery. The staff offered valuable resources and information to assist with my project. Very truly yours, David Steil
I recently contacted the cemetery to obtain information in a genealogy search. The staff was very helpful in answering several questions as well as directing me to articles that explained the cemetery's history. Thank you!
This is a special place for families to remember and honor their family and friends. The staff at the Italian Cemetery is professional and provided excellent service.
Wonderful service, very caring and accommodating .
Troy at the Italian Cemetery went out of his way to provide me with information about my family history. He even reached out to another local organization on my behalf for additional information, and shared it with me when he received it. Truly exceptional service, and assistance. I’m very grateful for my experience with the Italian Cemetery!
